Shipping and Returns

SHIPPING & RETURNS POLICY
SHIPPING

Tommy Gun’s offers free shipping (within Australia) for all orders over $25.

Orders under $25 will incur a shipping fee of:

$9.95 for Regular Delivery Service (allow up to 5 days)

For information on placing orders and delivery please read our Terms and Conditions.

All orders are supplied from Brisbane, Australia. We endeavour to dispatch orders which are in stock within two (2) business days of receiving confirmation of payment.

RETURNS & EXCHANGES

Our returns policy is in addition to your statutory rights under the Competition and Consumer Act 2010 (Cth).  For more information please read our Terms and Conditions

CHANGE OF MIND

Unfortunately, we cannot offer an exchange or refund if you simply change your mind.  For more information please read our Terms and Conditions.

FAULTY PRODUCTS
IF YOU PURCHASED YOUR PRODUCT ONLINE

Our returns policy is in addition to your statutory rights under the Competition and Consumer Act 2010 (Cth).  For more information on defect and faulty products please read our Terms and Conditions.

IF YOU PURCHASED YOUR PRODUCT IN A Tommy Gun’s STORE

Simply take the product and valid proof of purchase to the store of purchase for a refund or exchange.  We accept no responsibility for any professional hair product applied outside our salon.

INCORRECT GOODS SUPPLIED TO YOU

For information relating to  the genuine supply incorrect goods please read our Terms and Conditions.

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