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This web site is owned and operated by Tommy Gun’s Original Barbershop. These Terms and Conditions of Use govern your use of this web site and your use of this web site indicates your acceptance of these Terms and Conditions.

Tommy Gun’s Original Barbershop  may from time to time amend, update or change this web site including these Terms and Conditions without prior notice.


Tommy Gun’s original barbershop “no hassle” product promise


At Tommy Gun’s, we want every experience to be a positive one, so we’ve developed our No Hassle Customer Satisfaction policy to make your life easier.


 Changed your mind? We can help.


If you’ve purchased a retail product from us and you’ve changed your mind, simply return it to us within 14 days of purchase and we’ll exchange it for another product, regardless of whether or not it’s been used.


This covers all haircare, shave and skincare liquids, but unfortunately doesn’t extend to any personal care items such as razors, clippers, trimmers or shave brushes.


 Product not performing? You’ve got options.


Purchased a product and it isn’t performing as promised? Return it (along with some form of proof of purchase) and we will find a more suitable alternative, provide you with a store credit, or offer a full refund. It’s your call.


 Had a breakdown?


All electrical items such as clippers and trimmers are covered by a full manufacturer warranty, typically between 12 months and 2 years. Sometimes things go wrong, so if you have a faulty product, bring it in and if it’s still under warranty we will either replace it, exchange it, or refund your money.




Refer to the Privacy Policy, which form part of these Terms and Conditions of Use.


Information on website


Publishing information about a product on this Website does not ensure its availability. Products are advertised subject to availability. Price information is subject to change without notice. Tommy Gun’s Original Barbershop does not undertake to keep this web site updated. Tommy Gun’s Original Barbershop is not liable to you or anyone else if errors occur in the information on this web site or if that information is not up to date.


Links to other websites


Tommy Gun’s Original Barbershop may provide links to web sites not operated by Tommy Gun’s Original Barbershop. These linked sites are not under the control of Tommy Gun’s Original Barbershop, and we are not responsible for the privacy practices or content of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the privacy policies of those web sites.


Intellectual property rights


All material contained on this web site is the property of Tommy Gun’s Original Barbershop  and its affiliates and protected by copyright. Except as permitted by relevant copyright legislation or with the prior written approval of Tommy Gun’s Original Barbershop  or its affiliates, the material may not be otherwise used, copied, reproduced, published, stored in a retrieval system, altered, transmitted in any form or by any means in whole or in part.


The trademarks appearing on this web site are primarily trademarks of Tommy Gun’s Original Barbershop or their affiliates. Other trademarks displayed on this web site are trademarks of their respective owners. The trademarks must not be used or modified in any way without the express written permission of Tommy Gun’s Original Barbershop or the relevant affiliate or third party owner.


Review and comments


Tommy Gun’s Original Barbershop may enable visitors to its web site to post reviews of and comments on this web site. If you post reviews or comments on this web site, you grant Tommy Gun’s Original Barbershop and its affiliates a right to use, reproduce, modify, distribute and display such reviews and comments throughout the world in any media.




Your use of the material contained on this web site is at your sole risk. Any information and data is provided on an as is basis and excludes any warranties which may be excluded by law. Tommy Gun’s Original Barbershop reserves to itself the right to change any of the material on this web site at any time.


Limitation of liability

To the extent permitted by law, Tommy Gun’s Original Barbershop ’s liability in relation to any product or service purchased as a consequence of your use of this web site is limited to the lesser of: (a) the replacement of any product purchased; and (b) the purchase price paid by you to Tommy Gun’s Original Barbershop  for the product or service.


To the extent permitted by law we will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from your access to, or use of, or inability to use this web site and the content, whether based on warranty, contract, tort, negligence or any other legal theory, and whether or not we know of the possibility of such damage. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with this paragraph but allows a limitation of a certain maximum extent then our liability is limited to that extent.


Governing law


The laws of the State of Queensland and the Commonwealth of Australia govern this web site.

This Website may be accessed throughout Australia and overseas. Tommy Gun’s Original Barbershop  makes no representations or warranties that the content of this web site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this web site from outside Australia, you do so on your own responsibility and are responsible for ensuring compliance with all laws in the place where you are located.


October 2009


Privacy policy general


Tommy Gun’s Original Barbershop  respects the privacy of individuals by treating all personal information as confidential and by handling it in accordance with the Privacy Act 2001 and the National Privacy Principles.

This Policy covers all personal information that we hold and includes information we have collected through our stores, over the phone through our Support Centre and over the internet through our web site. This Policy also covers personal information that we have sourced from third parties.




The information collected may include your name, postal address, telephone number and email address from members of the Tommy Gun’s Original Barbershop  Club PA programme so that we can send you emails or mail messages relating to upcoming sales, specials and other Tommy Gun’s Original Barbershop  information.

Tommy Gun’s Original Barbershop  collects information from you on an on-going basis whenever you visit Tommy Gun’s Original Barbershop ’s website.

Tommy Gun’s Original Barbershop will only collect personal information that is necessary for one or more of its functions or activities.




Tommy Gun’s Original Barbershop may disclose your personal information: to our agents, contractors or third party service providers that supply products or services to Tommy Gun’s Original Barbershop  for the purpose of Tommy Gun’s Original Barbershop ’s business. For example, your name, address and telephone number may be disclosed to a third party supplier of products or services that relate directly to a complaint that you have made about any of our products or services; to our franchisees, where the information relates to the Tommy Gun’s Original Barbershop  franchise operated by the franchisee; where the law requires Tommy Gun’s Original Barbershop  to do so; or if you consent. Personal Information may be disclosed under other circumstances where permitted by the Privacy Act.




Tommy Gun’s Original Barbershop  may use cookies to collect information from you. Cookies identify a particular computer to Tommy Gun’s Original Barbershop ’s server. Tommy Gun’s Original Barbershop  may use the information collected in this way to provide the user of that computer with a personalised experience of Tommy Gun’s Original Barbershop ’s website. Your browser may allow you to disable cookies. If you do this, your experience of the Tommy Gun’s Original Barbershop  website will not be personalised.


Security of information


We use industry-standard safeguards to ensure the confidentiality of your personal information.


Access to your information


You can gain access to your information by written request. That request or any inquiry about Tommy Gun’s Original Barbershop ’s privacy policy should be sent to Privacy Officer at Tommy Gun’s Original Barbershop , 130 Links Avenue South, Eagle Farm, QLD 4009 Telephone (07) 3215 6000. Email: please use the contact us web form.

Tommy Gun’s Original Barbershop  will endeavour to deal with your request or inquiry as soon as is reasonably possible.


Updates to your information


If your information changes, please contact Tommy Gun’s Original Barbershop and Tommy Gun’s Original Barbershop will endeavour to update and correct the information. Tommy Gun’s Original Barbershop may also contact you from time to time to check that your information is still accurate.


Changes to our policy


Tommy Gun’s Original Barbershop ’s handling of any information it collects from you (including information previously collected) will be governed by the most current version of this policy. Please check this policy regularly.

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